Login, Find password

lplplplplplplpp.png1. Login

 

① Press the [Sign In / Guest Key] button at the bottom of the start screen.

② Select the login method from the login selection screen.

You can choose to sign in by email or phone number, and signing in with an external account is only available to the user of the corresponding account user.

( It currently only support Google accounts.)

(Additional external account types will be supported in the future.)

 

1-1. Sign In with your email address

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① After entering the login screen by email, enter your registered email address (ID) and then enter your password. Press the [Sign In] button.

※ If you set for auto login at the app setting page, you will be automatically logged in when you start the app.  ▶ View app setting description page

 

1-2. Sign in with your phone number

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① After entering the sign in screen by phone number, enter your mobile phone number and password. Please press the [Sign In] button.

※ If you set for auto login at the app setting page, you will be automatically logged in when you start the app.  ▶ View app setting description page

 

1-3. Other Options

Users who have signed up by using external account , will be able to log in using their external account.

(It currently only support Google accounts.)

(Additional external account types will be supported in the future.)

 

1-4. Enter Guest Key

If a non-member wants to register for Guest Key, they can register through this button.

▶ View Guest Key Description Page

 


 

2. Forgot Password?

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① Press the [Sign In / Guest Key] button at the bottom of the start screen.

② After entering the login selection screen, press the [Forgot Password?] button at the bottom.

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③ Enter the phone number and e-mail address (ID) registered when you signed up. Please press the [Send] button

④The temporary password will be sent as text message to the user’s email and phone number. Please check the information and login with temporary password. You can change your password at My Page.

▶ View my page description page

※Even the admins at KeyWe do not know your password, a new password will be generated and given out instead of providing information on the existing password.

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